Shipping policy

Last Updated: 05/04/2025

At Zoymi.com, we are committed to delivering your orders quickly and efficiently. Please read our Shipping Policy carefully to understand the terms and conditions regarding shipping and delivery.

1. Order Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

Once your order is shipped, you will receive a confirmation email with tracking details.

Orders placed after [cut-off time, e.g., 5 PM] will be processed the next business day.

2. Shipping Charges

Standard Shipping: [Mention charges or "Free for orders above ₹X"]

Express Shipping (if available): [Mention charges]

Any additional shipping costs (if applicable) will be displayed at checkout before payment.

3. Estimated Delivery Time
Location    Estimated Delivery Time
Metro Cities    3-5 business days
Other Cities    5-7 business days
Remote Areas    7-10 business days

Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high-demand periods (e.g., festivals, sales, etc.).

4. Order Tracking

Customers can track their orders using the tracking link provided in the confirmation email or by visiting [Tracking Page Link].

If you do not receive tracking details within 48 hours of placing your order, please contact us.

5. Delivery Issues

If your order is delayed, please allow a buffer of 2-3 days before contacting our support team.

If the courier service marks the order as delivered but you haven’t received it, report it within 48 hours for investigation.

We are not responsible for incorrect shipping addresses provided by customers. Please double-check your details before placing an order.

6. International Shipping (If applicable)

We currently do/do not offer international shipping.

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Contact Us

For any shipping-related inquiries, please reach out to us:
📧 [Your Email]
📞 [Your Customer Support Number]
🌐 [Website/Social Media Links]